Chopper88
39
Anyone ever had a satisfying polish like this by a jeweler?
May 08, 2014,01:27 AM
I too have a disappointing experience albeit with an unplated watch.
Mind you, this was the first new watch ever bought by me.
The jeweler made a scratch on a brand new watch, when insisting to set the time for me upon pickup. He put the push pin into the date pusher, and you can guess the rest..
When pointing it out to him, he told me the same, no problem at all! You couldn't feel the scratch, so I agreed that he'd fix it. After all, I REALLY wanted to take the watch home! When he came back, it looked great, and I thought this was fine.
A month later I'm sitting outside, enjoying my new watch in the sun, and I see there is a streak around the pusher with really fine micro scratches...
Lesson learned; don't accept this. If the jeweler says he knows best, that's fine with me, but I will not accept something like this ever again. Either the watch goes back and he lets the factory handle everything, I want a replacement, or a discount to have it fixed by the factory myself. Nothing else.
It's sad for the watch, and sad that you can't make a deal at that point in time. But after all, I think reasoning should top emotion, when spending a considerable amount. I didn't do that at that day, and still regret it. I surely enjoy my watch, but I can't say I don't think about this moment from time to time. A valuable lesson.