A Guided Tour of Patek Philippe USA's New Offices

May 08, 2013,19:52 PM
 

 

It is the distinct pleasure of FremStar, U308 and no frills to share these pictures from our guided tour of Patek Philippe USA's new offices at 45 Rockefeller Center.  Larry Pettinelli, President of Patek Philippe USA, and Laurent Junod, Director of Technical Service, welcomed us late on a rainy Wednesday afternoon with big smiles and patiently guided us around the facilities.

 

And weren't those facilities awesome.

 

We hope you enjoy this pictorial documentation of our little adventure!

 

Upon disembarking from the elevator onto the fourth floor of 45 Rockefeller Center, you are greeted by a doorway that is quite unmistakably the entrance to Patek Philippe USA.

 

 

Ever-reliable Lindsay will greet you right up front, and inquire as to how she might help you (all faces blurred in these pictures for privacy and anonymity).

 

 

After introductions were made, Laurent Junod led us through the hallways and explained how Patek Philippe USA (also known as the Henri Stern Watch Agency) had recently moved from their old facilities (also in Rockefeller Center), and excitedly noted how much they liked their new offices.

 

 

But wait! It looks like we can't just step into the main servicing facilities in our rain-soaked clothes and boots!

 

 

We had to put on special dust-free covers on our shoes...

 

 

... and of course, official Patek Philippe lab coats!

 

 

Now we're ready to bring it on!

 

 

But who are we fighting here?  We're all friends.  From left to right: Laurent Junod, Director of Technical Service at Patek Philippe USA; our very own U308 sandwiched in the middle, looking slightly uncomfortable at all the brotherly love being thrown around; and of course our reliable FremStar at the very right, smiling from ear to ear.

 

You can't tell that we're smiling ear to ear, but trust us - everyone sported big smiles right around that time.

 

 

Since this is PuristSPro, we can't really go for long without a proper wrist shot!  From left to right: Laurent Junod sporting a Patek 5060, the very first Aquanaut; U308 wearing his new Patek 5110P; FremStar rocking his Rolex 114060 no date Submariner; and me with my Patek 3970P.

 

 

Did FremStar feel out of place wearing a Rolex?  There was nothing but respect for the Rolex brand and company from the folks at Patek Philippe USA.  Not even a hint of "friendly competition" - in fact, we bumped into one Patek watchmaker sporting a Rolex!

 

 

It made us think even more highly of Patek that they respected Rolex (and actually, a bunch of other watchmakers they praised for technical expertise in movements and ingenuity in design).

 

But enough of these semi-philosophical musings! Let's see what's going on inside the facilities!  Well, there were watchmakers hard at work:

 

 

Patek stocks case/model-specific parts so they always know which tools to use for specific references and timepieces:

 

 

We bumped into one watchmaker who was bringing a secure module holding movements...

 

 

... that were all about to be cleaned in this machine:

 

 

At the time we visited, Patek USA employed 17 watchmakers.  They service anywhere from 9,000 to 10,000 pieces every year.  So the next time you wonder why it takes them months to service your watch, well... perfection takes time.

 

Here are some of the watchmakers hard at work; the main floor overlooks St Patrick's Cathedral on Fifth Avenue.  And that cathedral to consumerism, Saks Fifth Avenue, if you look to the right. Heh heh.

 

 

We don't even know what this thingamagig is really used for, but it looked to us like a watch winder that Salvador Dali might design.  Laurent Junod explained its function, of course, but I think I was too busy gawking at all the other awesome things around the main floor.

 

 

Here I am personally being tutored by Paul Wong, who works on printing Tiffany & Co dials on Patek Philippe timepieces in New York.

 

 

Here's the fine equipment they use to stamp Patek dials with the Tiffany & Co logo. 

 

 

Why does Patek have a co-branding relationship with Tiffany? How hard is it to stamp the Tiffany & Co logo on a dial (and do it right, in a Patek-acceptable way)?  Check out this video from Hodinkee:

 

http://www.hodinkee.com/blog/printing-tiffany-dials-with-patek-philippe

 

They also showed us the intricately detailed inventory system they had in place for making sure every single piece required to service timepieces old and new could be catalogued and retrieved:

 

 

What the!?  Was this inventory system something FremStar designed??!  This FremStar guy is everywhere!

 

 

Of course, after all this time learning from Patek's watchmakers, FremStar felt like he could try his hand at servicing a fine timepiece.   Yes, that's him looking very much like a Patek professional! But what timepiece was he servicing?

 

 

That's right!  U308 actually allowed FremStar to open up his brand new 5110P and fiddle with it!

 

 

Naw, we are just kidding, of course!

 

Speaking of wrist shots, what timepiece was Patek Philippe USA President Larry Pettinelli wearing?  A 3960J - a very classy, classic Calatrava with an officer's style hinged caseback, limited production run made for the 150th anniversary of Patek Philippe in 1989.

 

 

What's engraved in that officer's style hinged caseback?  See for yourself!

 

 

What kind of timepieces were being serviced in Patek USA at this time?  We glimpsed some pretty awesome ones, both vintage and modern.  For example, check this out: a pocket watch made in silver (rarely did Patek make pieces in silver), produced in 1905 for the US Navy.

 

 

For a pocket watch that's over 100 years old and has presumably seen some time submerged in the water, the movement is looking pretty good!

 

 

Let's check out a modern timepiece, the 5170J.  But let's not just look at it with our bare eyes, we can do that at any AD.  Let's look at it under a high powered microscope to check out the intricate details of the new in-house chronograph movement, the CH 29-535:

 

 

Patek enhanced the CH 29-535 with no less than six new, patented technicalities and details that were not present in the classic Lemania based CH 27-70.  No wonder myopiccoog keeps saying the new in-house movement really represents the future of Patek!

 

 

But wait - what is this beauty that FremStar has in his hands?

 

Deleted on request of the owner who saw the post and asked for a little privacy (Oliver)

 

That's right: eat your hearts out.  That's a 3974 perpetual calendar minute repeater in yellow gold, with a champagne dial! 

 

There are just some timepieces that take your breath away, even when you're wearing your own grail (in my case, my 3970P). 

 

Deleted on request of the owner who saw the post and asked for a little privacy (Oliver)

 

We examined the beautiful rotor of the 3974J up close:

 

 

Laurent Junod showed us some of the beautiful details that rendered the 3974J's minute repeater function very precise, and sounding oh so beautiful.

 

 

We spent over an hour in Patek Philippe USA's facilities, and everyone was so gracious with their time and incredibly passionate about timepieces and their work with Patek.  Here's Patek USA President Larry Pettinelli very openly telling FremStar about other watchmakers he admires - it says a lot about Patek's standing and security that they don't mind complimenting others when and where it's due! 

 

 

We hope you enjoyed this little pictorial documentation of our visit inside Patek Philippe USA's new facilities!  We can't say enough great things about the office, and most especially, the staff.  Visit when you can: it's one awesome place!

 

This message has been edited by small-luxury-world on 2013-05-20 11:11:04


More posts: 39703974506051105170aquanautcalatravacomplicationsgrand complicationsnautilus

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Comments: view entire thread

 

great tour. Thanks guys [nt]

 
 By: watch-guy.com : May 8th, 2013-20:38

VIDEO of 3974J minute repeater in action

 
 By: no_frills : May 8th, 2013-20:47
One last parting shot (once I figured out how to embed videos here on PuristSPro!) - here's a video of the 3974J in action! Laurent Junod encased it in a rolled up Certificate of Origin (unassigned to a specific watch, of course) to make sure we could hea... 

Thanks for a most interesting view........

 
 By: Topcat30093 : May 9th, 2013-00:12
Of the new Patek offices & workshops. Even after all these years it never fails to impress me how somebody can not only make such minute parts, but then put them all together to create a stunning piece of mechanical artistry. :)

Thanks, Tony! As Larry Pettinelli once described it...

 
 By: no_frills : May 9th, 2013-12:10
... Patek "makes efficient, wearable art." And we gladly pay for it! The customer service was great and every single watchmaker we encountered during our visit was patient, passionate and very much willing to share their craft and knowledge with us.

Great tour--thanks VC!!! Cheers,

 
 By: SteelerFan1965 : May 9th, 2013-02:45
Wish I was there!

If you give me a heads up and if ever you're in town...

 
 By: no_frills : May 9th, 2013-12:10
... we should absolutely go and visit!

Great visit

 
 By: Mark in Paris : May 9th, 2013-03:21
You're very lucky folks! Thanks a lot for thaking the time to share this very nice report on your "tour". Cheers, Mark

Thanks, Mark - it was a real thrill

 
 By: no_frills : May 10th, 2013-16:51
To see the watchmakers in action. And to hear their absolute passion and dedication to the pieces we all love just confirmed that our Pateks are in good hands upon servicing (and came from good hands upon distribution)!

Wow!

 
 By: bulliondesk : May 9th, 2013-07:40
Thank you for sharing. Great pictures and descriptions!

Great photo essay!

 
 By: Zhege : May 9th, 2013-08:08
Now I'm really looking forward to the visit there to bring in my 5056P for service!

Thanks, Zhege. That 5056P is quite a lovely piece.

 
 By: no_frills : May 16th, 2013-08:18
A former student of mine is actually looking to purchase one... he's looking at annual calendars but finds some of the discontinued pieces more lovely than the ones currently in production. And the 5056P is at the top of his list!

super report...

 
 By: Fricks : May 9th, 2013-10:42
... loved the pics of the movement of the 5170J. When you toy around with that chrono, you can feel that its really something that stands apart from all the other chrono's. No competition here if you ask me. Thanks for the great report

Thanks, Fricks - seeing the CH 29 535 up close was a real treat

 
 By: no_frills : May 18th, 2013-12:59
And having Patek's director of technical services explain the six or so major innovations they introduced to the new in-house movement, most with patents or patent pending, was really illuminating.

Almost missed reading this nice report

 
 By: agedpea : May 9th, 2013-11:53
What maybe the other functions for this office?

Thanks, agedpea. Aside from the watch service facilities...

 
 By: no_frills : May 20th, 2013-08:48
... you have client receiving rooms up front, where customer service representatives welcome you and handle your requests. Patek USA is also the central clearing house for distribution of all timepieces issued to ADs in the US, so though we did not see it... 

For World Time fans out there...

 
 By: no_frills : May 9th, 2013-12:20
... I'm thinking you'll find this shot cool. Right, amanico ? 5110P and big brother ...  

Haha, I figured that might catch your attention!

 
 By: no_frills : May 9th, 2013-18:00
By the way, the 5110P is simply stunning in person. As you may have surmised from my preferences, my weakness is for perpetual calendars. But now that I've seen the 5110P I fear (or my wallet fears) that I might be looking at World Time pieces...!

Amazing Thread!!!!!

 
 By: FremStar : May 9th, 2013-22:31
Did I hear you say you will start looking at World Timers? :) That would be amazing if a certain Steelerfan can make it into our town! I think my year will be complete! ;) Cheers Everyone! ...  

+1 on the WT!

 
 By: amanico : May 9th, 2013-22:46

Beautiful 5130P Fremstar

 
 By: U3O8 : May 10th, 2013-18:28
The 5130P deserves more wrist time Fremstar. Thanks for the wrist shot.

FremStar is waiting for another World Time piece...

 
 By: no_frills : May 13th, 2013-10:19
... but I agree with you that the 5130P needs far more wrist time on him, as far as I can tell! :)

My wallet will not thank you

 
 By: no_frills : May 10th, 2013-13:31
But perhaps my heart will. :)

5110 Wall Clock Pic

 
 By: enjoythemusic : May 15th, 2013-05:54
Great pic and report, thank you! Always loved the 5110 wall clock and when the opportunity to have one here.... Alas, the 5110R is a bit hard to access at the moment, hope the 3970er in the photo below is ok. ...  

Awesome pic - and of course I love the 3970ER

 
 By: no_frills : May 15th, 2013-07:01
Wearing its brother in platinum today actually! ...  

A nice tour!

 
 By: patrick_y : May 13th, 2013-11:32
Thanks for the tour.