Passionata_george
3411
5230 you can get from display it s a gorgeous piece but
Mar 06, 2018,22:27 PM
shouldn t be a problem to get.
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I had a local AD tell me...
By: Wristenthusiast : March 6th, 2018-21:05
I went in to ask if I could officially get on a waiting list for a 5320. I was told that I hadn\'t bought enough Pateks from them to be on that list. Ouch. I was basically told if I bought other Patek models over time I might be valued enough to be on the...
Bad form
By: JBB : March 6th, 2018-21:10
If you ask me…it is very wrong for Patek to be encouraging this type of behavior with dealers, and there's no doubt they do. Other dealers (particularly U.S. dealers) have reportedly said similar things. They make great watches, and I understand it's shre...
+1 [nt]
By: Katzky1 : March 6th, 2018-22:14
What dealer is local to you? So I can avoid.
By: patrick_y : March 7th, 2018-21:46
Keep in mind, we're getting it paraphrased here. I have no doubt about the accuracy, but I don't find what the employee said to be "that bad." A little blunt, but honest, and the employee cut through the crap. Every dealer has a very small allocation of t...
Find another AD...
By: KonaJ : March 6th, 2018-21:22
I called dealers from Boston to Hawaii, found two that had a 5270 and were very willing to do business. I had not previously bought a watch from either...
5270 is easier to get…
By: JBB : March 6th, 2018-21:26
I think any dealer that has a watch in stock and isn't moving it is going to be very amenable to doing business. They should not be arrogant about other situations because it burns goodwill that could be useful/needed if and when things change.
Thank you for the encouragement
By: Wristenthusiast : March 6th, 2018-21:26
I love the brand. I'm an engineer who loves the mechanics. I understand that valued million dollar customers go ahead of me in line, but it did sound a little elitist. Time to start looking for other ADs. I'm in California Bay Area btw.
It's not arrogance nor elitist. It's honesty if it's a fact.
By: patrick_y : March 7th, 2018-21:56
I wasn't there so I can't evaluate the tone in how it was said. But if the employee gave you good eye contact and told that it was not something you should expect, well, then he or she is probably being honest. If the employee was literally laughing and s...
If you’re wealthy you don’t need the help!
By: Harry2 : March 6th, 2018-21:40
Here is my theory, if you have plenty of cash and you see a watch that you want when it’s released, then you’ll decide you want it and get on the waiting list or place a deposit etc. If you’re not that wealthy, then you have to think, decide, plan, sell s...
I have a question
By: sham1 : March 6th, 2018-22:02
you had mentioned that the AD told you that you had not bought 'enough' Pateks from them to warrant being on the list. Have you bought any Pateks from them? And if so, what was their definition of 'enough' ? Personally, I think everyone interested in a Pa...
What I had done..
By: Wristenthusiast : March 6th, 2018-22:47
.. was use them for service of my Patek 5980 which I did not buy from them. I told them the truth, by the time I had the means to afford it, the 59801a in blue wasn't even in production anymore. I have bought new pieces of other brands, just not from that...
Ok I now understand
By: sham1 : March 6th, 2018-23:06
Servicing a watch at an AD does not really contribute anything to the dealer as they merely have it sent away to the Patek service centre in the US. Buying a watch from them though is a different story as the margins are high. Still, no one should be forc...
It is quite sad that sometimes it is not the actual brand
By: sham1 : March 7th, 2018-08:07
but the different standards of dealing with customers by ADs in different markets that can give a brand a negative reputation. There should be a common ethos throughout the world for any one brand. Perhaps this is why FP Journe for example sells most of h...
👍
By: russell996 : March 6th, 2018-22:40
New AD.
Thats why i love indie brands .
By: Watchonthewrists : March 6th, 2018-23:16
Why do i need to buy other watches from a big brand to be so special that i can order a watch that i want then . Just makes now sense to me .
Indie PC is significantly more expensive
By: Patekphilippecollector : March 7th, 2018-02:43
When I guarantee they will be around in 20 years to service it.....PP can fix any of its watches 175 years later
Karl....
By: Baron - Mr Red : March 7th, 2018-02:52
I found one where I agree with you. LoL. I understand the Indie attraction but, I love history. I also love being a part of a brand’s heritage. I also like the fact that, in all probability, my grandchildren will still be able to use PP to service any wat...
George to be honest the KV being serviced
By: Patekphilippecollector : March 7th, 2018-17:40
In 30 years I couldn't care about. I guess the same for any owner of a RWS or Dufour.. Parts will be an issue without doubt. I erred in not recognising the likes of Moser or say FPJ / Jurgensen/ Groeneweld etc as independents who do have similar price poi...
Not the first time I have heard this
By: Poky : March 6th, 2018-23:57
The AD I use is great and very friendly. She told me that Patek has been encouraging this type of behaviour for some time and she felt uncomfortable with it. Despite this, the AD remains a Patek dealer.
Poor dealer experiences are not uncommon
By: Joepny : March 7th, 2018-05:47
and it just means your valuable business can reward someone else. I wouldn’t deal with a salesperson who thinks he/she has the “keys to the kingdom” and/or makes no effort to win my business. Plenty of other dealers you can take your business to. Even at ...
Buyers Market We Choose ... Sellers Market They Choose
By: Mean Solar Time : March 7th, 2018-06:41
Purchasing a luxury item is generally a relationship-type of experience. With all things being equal, in a "buyers" environment the consumer usually prefers to purchase from an AD he knows and trusts. The same thing is true in the opposite direction in a ...
Yes, it's Patek
By: JBB : March 7th, 2018-07:24
Miranda, it's not Patek's "policy", but actions that result in this behavior from dealers. They are intentionally driving scarcity of watches, a frenzy mentality, and most of the time human nature responds accordingly for people in dealer's shoes. I had a...
Upstream Competition
By: Mean Solar Time : March 7th, 2018-08:13
Just to preface, I’m NOT a dealer. I think it’s important to remember that dealers suffer at the corporate level much like the buyers at the local level. There are simply not enough watches to go around. It’s probable that every AD has several clients cap...
Might Work with Other customers, but Not with me.
By: nafetS : March 9th, 2018-05:28
I'm Not going to buy watches, that I don't really want to be able to buy watches that I want. That's also the reason, why I currently only own one Patek and I bought that one used. (A 5170g, so without Premium). The good Thing is: there are so many nice w...
The one you have is GREAT!
By: Mean Solar Time : March 9th, 2018-17:47
If you're only going to have one the 5170G is a great choice. Enjoy!
Bummer.
By: whit : March 7th, 2018-10:09
After reading your post and the responses, bummer seems to hit the nail on the head. I was placed in a similar position as a dealer years ago and I can assure you, it was uncomfortable. More importantly, to subject my clients to this was impossible for me...
AD responses
By: jon_jon : March 7th, 2018-17:20
As I visit various ADs and inquire about some popular Patek watches, I usually get one of three responses. (1) There is a long waitlist and they are no longer adding people to the list. (2) Please write down your name and contact info and we will add you ...
Plenty of chances … if you’re a Patek Enthusiast!
By: Mean Solar Time : March 7th, 2018-19:53
The conclusion that it’s difficult to establish loyalty if one is not given a chance to participate in the first place couldn’t be more true. I’m not sure, however, if I agree with the premise. I can’t speak for Patek Philippe, but my guess is that they’r...
Sloppy and Wrong on My Part
By: Mean Solar Time : March 8th, 2018-06:05
That came out inarticulately and rather smug. I apologize. Besides being a little more polite, I should have more accurately entered my reply after the comment pertaining to having to buy watches that one doesn’t want. That’s really what I was attempting ...
Patek Makes it difficult to become an enthusiast
By: nafetS : March 9th, 2018-05:43
95% of the easily available Pateks are in my view (I'm sorry for this) completely boring watches, which only Shine due to their high end finishing. On the Other hand 95% of the interesting Pateks are Limited Edition or Limited availability (often from the...
It's OK
By: Mean Solar Time : March 9th, 2018-09:09
Patek Philippe is not for everyone. I totally get what you say about boring ... but for me that's attractive. Very understated ... with a premium on the idea of "exquisite rarity HIDDEN in plain view".
. [nt]
By: Seconds : March 14th, 2018-21:54
i am surprised about this
By: benzng : March 7th, 2018-20:15
I was at my AD and they said they have not received their 5320. but maybe they had and went straight to the buyer? anyway, I wanted to see the watch first beforehand, I think PP should have even a model to display. It's not cheap buying sight unseen. sham...
Sight Unseen
By: Mean Solar Time : March 8th, 2018-06:07
I think I've purchased about 75% of my Patek Philippe references "Sight Unseen". I've never been disappointed and almost invariably the piece in the flesh exceeds expectations.
I believe anyone can try to buy these pieces
By: sham1 : March 9th, 2018-21:24
but the Singapore customers will have first shout since the ADs know them. The same thing to be fair happened at the London exhibition when UK customers had first preference of the limited editions available. The problem is I know how passionate the Singa...
I think you are very lucky that the second AD
By: Patekphilippecollector : March 8th, 2018-03:36
Helped you out on the 5131P. It's a no win situation as there may have been a truly long standing client of that AD that may have been desperate for the 5131P which was given to someone else. You benefit and he is miffed!! If there was no deserving client...
Tact
By: JBB : March 7th, 2018-23:28
I think basically everyone is technically correct, but good judgment should always apply and trump technical correctness. Good judgment in this situation would have militated the response: "Of course, we'll put you on the list to get this watch. We've onl...
Well said
By: watch-er : March 8th, 2018-11:38
There is no harm putting people on a list. They may turn out to be very good customers over time. Plus, people show up in a store and nobody in the store knows their true wealth or buying capacity. Looks can be very deceiving.
Right on.
By: Costa (aka Connie) : March 10th, 2018-03:07
A little common sense by the salesman would go a long way.
+1
By: Katzky1 : March 14th, 2018-22:00
I'd be willing to work with an AD that put it in this manner.