EDJA
323
Ok
Dec 13, 2014,17:39 PM
I can understand your feelings and frustration, but, do you think that your expressive post will help you to get your watch earlier?
My suggestion is
1. Write formal letter to your AD
2. If no answer, wright another letter to PP customer service
3. If no replay as well, wright your letter to Mr. Stern directly.
And if you will not get any response then you can say what you said absolutely clear and loud, that it's service is silly.
Also, never judge PP by AD behaviour - if I would judge Patek by their russian dealer I would never buy anything....
I just deal directly with Geneva salon and happy with the service before and after sale. Really outstanding service!
But russian dealer Mercury is doing everything to ruin Patek reputation....so, I just stopped to deal with them. Voted by my wallet.
Done. Wish you all the best and to get your watch as soon as possible...
But believe me, Patek servce is one of the best money can buy....
Edward